{"id":65,"date":"2024-07-31T02:27:24","date_gmt":"2024-07-31T01:27:24","guid":{"rendered":"https:\/\/www.img-innovations.co.uk\/?page_id=65"},"modified":"2024-08-16T03:21:50","modified_gmt":"2024-08-16T02:21:50","slug":"what-we-do","status":"publish","type":"page","link":"https:\/\/www.img-innovations.co.uk\/?page_id=65","title":{"rendered":"What We Do"},"content":{"rendered":"\n<p>We provide professional services within three main areas of Training, Project and Change work. Some of the things we get involved with are:<\/p>\n\n\n\n<p><strong>Training<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use Instructional Design methodologies such as ADDIE, Kirkpatrick, etc to formulate training requirements<\/li>\n\n\n\n<li>Develop and deliver training via 1-2-1, classroom\/lecture theatre, train the trainer, super user, presentations, demonstrations, online eLearning and bite-sized video tutorials for self-learning.<\/li>\n\n\n\n<li>Uses TechSmith\u2019s Camtasia and Adobe Captivate to create content creation and development in video training tutorial productions.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Adapt training requirements to suit all work situations and personalities.<\/li>\n\n\n\n<li>Produce\/develop new starter kits for newly recruited staff.<\/li>\n\n\n\n<li>Planning and scheduling training activities.<\/li>\n\n\n\n<li>Produce and develop many forms of workflow and supporting documentation including:<ul><li>Training\/resource planning and reporting schedules;<\/li><\/ul><ul><li>Workflow process maps<\/li><\/ul><ul><li>Training Needs Analysis (TNA&#8217;s)<\/li><\/ul><ul><li>Standard operating procedures (SOP&#8217;s)<\/li><\/ul><ul><li>PowerPoint presentations<\/li><\/ul><ul><li>Training\/lesson plans<\/li><\/ul><ul><li>Training manuals and quick reference guides.<\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li>Modularisation of training subject matter.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Organise and run user access training (UAT) activities.<\/li>\n\n\n\n<li>Creating knowledge base systems using Atlassian&#8217;s \u2018Confluence\u2019 software.<\/li>\n\n\n\n<li>Organise drop in\/workshop support centres.<\/li>\n\n\n\n<li>Training methodologies with LMS business models to monitor, record and evaluate user learning activities.<\/li>\n\n\n\n<li>Manage teams of staff across various site locations.<\/li>\n<\/ul>\n\n\n\n<p><strong><u>Note<\/u><\/strong><strong><u><\/u><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All remote IT training is designed to be as engaging and interactive as our classroom sessions and is delivered on several platforms including Microsoft Teams, Zoom or Google Meet.<\/li>\n\n\n\n<li>Our aim is to ensure you have pleasurable, fun, interactive, training days and walk away with a range of new, exciting skills to apply in your workplace.<\/li>\n<\/ul>\n\n\n\n<p><strong>Project<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Extensive Communications\/Stakeholder Management and Engagement.<\/li>\n\n\n\n<li>GAP Analysis\/Information Gathering.<\/li>\n\n\n\n<li>SDLC (System Development Life Cycle).<\/li>\n\n\n\n<li>Issue and Risk Management.<\/li>\n\n\n\n<li>Creation and implementation of Process Maps; Standard Operating Procedures (SOP&#8217;s); RAG\/RAID monitoring and reporting; Dashboards; Highlight reports; Project and Cutover plans and much more.<\/li>\n\n\n\n<li>Budget Control, Purchasing &amp; Suppliers.<\/li>\n\n\n\n<li>Hardware rollout and software implementation.<\/li>\n\n\n\n<li>Managing internal\/external contractor teams.<\/li>\n<\/ul>\n\n\n\n<p><strong>Change<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change control\/management.<\/li>\n\n\n\n<li>Chairing Change Advisory Board (CAB) meetings.<\/li>\n\n\n\n<li>Review\/assessment of all EFC and RFC documentation.<\/li>\n\n\n\n<li>Developing and streamlining bespoke change management administration and reporting systems.<\/li>\n<\/ul>\n\n\n\n<p><strong>Supporting Material<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PRINCE2 Project Management (License P2R\/761228)<\/li>\n\n\n\n<li>Change Management (License AC-849-6998476)<\/li>\n\n\n\n<li>Proven experience working with PRINCE2\/ITIL project methodologies.<\/li>\n\n\n\n<li>The Institute Certified Training Practitioner (ICTP) accreditation (77623).<\/li>\n<\/ul>\n\n\n\n<p><strong>Software and programs we\u2019ve worked with<\/strong><\/p>\n\n\n\n<p><strong><u>General<\/u><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Office Suite including Teams, Word, Excel, Outlook, OneNote, Forms, PowerPoint, Planner, Visio, Project, Yammer, Stream and more<\/li>\n\n\n\n<li>Camtasia, Adobe Captivate, Articulate 360 and Sony Vegas (Video Training Tutorials)<\/li>\n\n\n\n<li>Atlassian&#8217;s JIRA (Service Desk and Change Management)<\/li>\n\n\n\n<li>Atlassian\u2019s Confluence (Knowledge Based)<\/li>\n\n\n\n<li>Atlassian\u2019s Trello (Project)<\/li>\n\n\n\n<li>HTML; WordPress (Web Site Creation)<\/li>\n\n\n\n<li>SharePoint Delve<\/li>\n\n\n\n<li>Skype<\/li>\n\n\n\n<li>Clearquest &amp; Remedy software (Helpdesk)<\/li>\n<\/ul>\n\n\n\n<p><strong><u>Organisation\/Industry Specific<\/u><\/strong><\/p>\n\n\n\n<p><strong>NHS<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medilogik EMS (NHS Endoscopy)<\/li>\n\n\n\n<li>Imprivata (Security Single Sign-On authentication)<\/li>\n\n\n\n<li>Universal Viewer Universal Zero FootPrint UVZFP (PACS) Radiology viewing and reporting software<\/li>\n\n\n\n<li>E Rad Cockpit (Radiology)<\/li>\n\n\n\n<li>CRIS Radiology (Sys Admin, Stats and Front End)<\/li>\n\n\n\n<li>Lorenzo (NHS Patient Management)<\/li>\n\n\n\n<li>Ormis (NHS Theatres)<\/li>\n\n\n\n<li>Protos Evolution (NHS Maternity)<\/li>\n\n\n\n<li>HealthView (NHS Order Comms software &#8211; blood ordering and collection for Phlebotomy and Pathology)<\/li>\n\n\n\n<li>WinScribe and Dragon (NHS Voice\/Speech Recognition)<\/li>\n\n\n\n<li>Docman, iWorkflow and IntelliSense (NHS Digital Documentation)<\/li>\n\n\n\n<li>Meditech (NHS Patient Management)<\/li>\n\n\n\n<li>iPM (NHS Patient Management)<\/li>\n\n\n\n<li>Omnis7 (Dental Practice Patient Management)<\/li>\n<\/ul>\n\n\n\n<p><strong>Education<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tribal\u2019s SITS Student Record System (Education)<\/li>\n\n\n\n<li>Ellucian\u2019s Quercus Student Record System (Education)<\/li>\n<\/ul>\n\n\n\n<p><strong>Local Government<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>TuServe (Police)<\/li>\n<\/ul>\n\n\n\n<p><strong>Specialist Business<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aptean (Manufacturing\/Production Supply)<\/li>\n\n\n\n<li>MyConnect (Network Rail Website)<\/li>\n\n\n\n<li>MyCreations &#8211; Micros Retail (FMCG product life cycle)<\/li>\n\n\n\n<li>Panacea Window Designer (Windows, Doors and Conservatories ERP\/MRP II Manufacturing)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We provide professional services within three main areas of Training, Project and Change work. Some of the things we get involved with are: Training Note Project Change Supporting Material Software and programs we\u2019ve worked with General Organisation\/Industry Specific NHS Education Local Government Specialist Business<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-65","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/65","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=65"}],"version-history":[{"count":6,"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions"}],"predecessor-version":[{"id":236,"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/65\/revisions\/236"}],"wp:attachment":[{"href":"https:\/\/www.img-innovations.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}